Important notice
Serb Tracker Manager is not intended for the general public. It is an internal tool used only by employees and supervisors of Hoppa Taxi to manage and track the company fleet. Public accounts are not available, and the app may not be used outside official company work.
1. Who we are
Hoppa Taxi operates Serb Tracker Manager (package name: com.hoppataxi.serbTrackerManager) so authorized employees can monitor vehicles, alerts, and reports through the company tracking system.
Last updated: 1 October 2026.
2. Data we collect
We collect only the data needed to run the internal tracking system, including:
- Work account data: username and login credentials issued by the company.
- Login token: stored securely on the device to make sign-in easier, and it may be protected with fingerprint or face recognition.
- Device location: if the employee grants permission, to show location on the map in the management system.
- Notification token: to send work alerts (such as tracking events) through Firebase Cloud Messaging.
- Operational tracking data: vehicle locations, device status, trips, reports, and alerts linked to the employee account.
- Technical and diagnostic data: limited crash logs via Firebase Crashlytics, and internal usage metrics via Firebase Analytics without an Advertising ID.
The app does not show ads and does not collect the Advertising ID.
3. App permissions and why we ask for them
- Internet: to connect to the company tracking server.
- Location: to show the employee location or the map when needed for monitoring work.
- Camera: to scan a QR code for setup or sign-in if the system requires it.
- Biometrics: to protect the login token stored on the device.
An employee may deny any permission in the system settings. Some related features may then stop working.
4. How we use data
- Enable employees to manage and track the company fleet.
- Send work notifications related to events and alerts.
- Secure access to the work account.
- Improve app stability and handle crashes.
We do not use this data for marketing or advertising, and we do not sell it to third parties.
5. Data sharing
Some technical data may be processed through Google Firebase services (notifications, internal analytics, and crash reports) as a service provider for the company. Core operational data remains on Hoppa Taxi systems.
We may disclose data if required by law or to protect company systems and fleet safety.
6. Retention and deletion
Account and operational data are kept for the duration of employment and according to internal company policies. The login token is deleted from the device on logout. When employment ends, access is disabled and data is handled under the company’s internal retention policy.
7. Security
We use secure on-device storage for the login token, a connection to company servers, and access limited to authorized employees. No electronic system can be guaranteed as completely secure.
8. Children’s privacy
This app is not directed to children under 13, and we do not knowingly collect their data. Use is limited to adult company employees.
9. Employee rights
An employee may request access to their data, request correction of their data, or request that their account be disabled through company management or the IT department.
10. Contact
For privacy questions:
Hoppa Taxi
Email: privacy@hoppataxi.com
11. Changes
We may update this policy when app features or legal requirements change. The update date will appear on this page. Continued use of the app after an update means the new version applies to work use of the app.